Help

Which software and hardware do you need in order to apply online?

Please make sure that the browser’s pop-up blockers and any antivirus programs, etc. are deactivated. JavaScript must be enabled. In addition, Flash plug-in version 6 or higher is required for any online tests you may have to complete. If you are doing the tests on a laptop, please connect an external mouse.

Which screen resolution is ideal?

The pages are optimised for a resolution of 1024 x 768 pixels or above.

Which browsers are supported?

Internet Explorer from version 8 onwards, Firefox from 24.0, Safari from 5.0.6. If you use other browsers, we cannot guarantee that the pages will work properly.

I am supposed to clear the cache of my internet browser, Mozilla Firefox, so that I can see the status of my Career Cockpit. How do I do that?

Please follow the steps below to empty the cache:

• Start/open Mozilla Firefox
• Press ‘Ctrl+Shift+Del’ on your keyboard
• Check the ‘Cache’ box
• Then click ‘OK’
• Restart Mozilla Firefox and log back into your Career Cockpit.

Why are some features not fully displayed?

The application only works correctly if all the fonts and input elements in the browser and operating system are set to normal size. Large fonts and enabled input assistants may cause changes to the layout and result in the incomplete display of some features.